FAQs

PRODUCT:

Where is everything made?

Let's be clear. We source all our product and either dissemble to make something else or do some sort of novelty treatment. We source textiles from fair to great condition. Just because something has a hole or a small stain on it, doesn't mean it's unusable. We believe that design and creativity has stopped at the door of "damages"... so how about we think about what to do with all our excess? It's not trash, it's just been forgotten. We want to make it memorable again.

What's my size?

Everything is unisex sizing (de-gender fashion, duh!) You can take a look at our size chart here!

Will the product shrink after a wash?

We've washed everything!! So it should not shrink at all and if it does, we don't think you'd notice. You should be confident in the measurements we give you. :)

How's the color? Will it hold up over time?

We recommend washing inside out, cold and hang to dry or maybe tumble dry low with like colors. Naturally, colors will fade overtime due to sunlight, amount of washes & how you care for your items. Some color fading is natural.

 

ORDERS:

What's your return policy?

Sorry! We're not accepting returns. Everything is secondhand and inspected for blemishes. We'll call everything out as we see it in the description. Unless we missed something in the description, we'll accept returns within 7 days of receiving your item.

How do I return my product?

We don't take returns! But in the rare case we do for our mistake, we'll provide you with instructions & a pre-paid label. :)

I have a question about my order, who can help me?

Feel free to shoot us an email! Write us as sales@lamerostudio.com. We'll respond to you as soon as we can.

 

SHIPPING:

Do you ship internationally?

Not yet, and not likely unfortunately... We want to keep this a low-emissions trade as much as possible. We'd be more than happy to meet you when you visit!

When will my order ship? When can I expect it?

We work to ship everything within 48 hours of your purchase! Have some patience with us though, we're a super small team. We're excited that you're excited. We ship USPS Ground & shipping usually takes about 5-7 business days (during the holiday season it's longer!).